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Frequently Asked Questions
Q: How can I find my account username or password?
Q: Can you send me my account username and password via email?
Q: Do I have to use your secure site login page?
Q: Will you ever ask for my password?
Q: How do I best protect my password?
Q: How can I avoid legitimate Sterling® email from going into my spam folder?
Q: What are the system requirements for the ScreeningDirectTM applications?