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Support – Account Management

Are you an existing Customer looking for help?

Did you forget your username and/or password? Do you have questions about your search results? We're happy to help. You can always contact your designated Sterling representative at 888.889.5248, or fill out the form below to have an Account Manager contact you.

 

 

Applicant Assistance

Did Sterling conduct a background, criminal or drug screening service on your behalf for an employer?

If you are an applicant who applied for a job through one of our clients, and would like to dispute the information provided in your report, then please call us at 888.889.5248 with your report ID. Or, fill out the information requested below and a representative will respond promptly.

 


Our representatives are ready to help, Monday - Friday, 6:00 a.m. to 5:00 p.m. Pacific Time.


Phone Support

888.889.5248



Corporate Information


Corporate Headquarters

Sterling
1 State Street Plaza, Street 24th Floor
New York, NY 10004


Direct
1.212.736.5100
Toll-Free
1.800.899.2272
Fax
1.212.736.0683

Sales
1.800.899.2272
SterlingSales@sterlingts.com


General Information
info@sterlingts.com


Partnership Inquiries
Partnerships@sterlingts.com


Career Opportunities
careers-india@sterlingts.com


Media & Analyst Inquiries
Media@sterlingts.com


Compliance
compliance@sterlingts.com


Other Locations:


Rocklin, CA

tel: 800.943.2589
fax: 800.943.4572


Denver, CO

tel: 303.425.0304
fax: 303.431.5598


Louisville, KY

tel: 800.416.2769
fax: 502.254.5288


Winchester, VA

tel: 540.665.8056
fax: 866.390.1627


Mumbai Center

Sterling Information Resources
(I) Pvt. Ltd.
1, Mohan Mill Compound
Ghodbunder Road,
Thane(W) - 400 607
India