FACT Act Disclosure
The Fair and Accurate Credit Transactions Act (FACT Act) was enacted in 2003 and
amends the Fair Credit Reporting Act (FCRA), a federal law that regulates, in part,
who is permitted to access your consumer report information and how it can be used.
The FACT Act entitles consumers to obtain one free copy of their consumer files
from certain consumer reporting agencies during each 12-month period.
Sterling provides employment related consumer reports to its clients who have contracted
with us for those services. If you have not applied for employment with a customer
that we serve, we will not have an employment history report on you. Sterling does not
prepare consumer reports for any other purpose or for resale to unrelated parties.
If Sterling has prepared an employment related consumer report in your name for
one or more of our clients and you would like to receive a free copy the report(s)
in your file you may contact us by toll free telephone or by mail.
To request a free copy of a report by telephone:
To request a free copy of any employment history report(s) prepared in your name,
call 888.889.5248 between the hours of 6:00 a.m. to 5:00 p.m. Pacific Time.
Trained representatives are available to answer your questions and to assist you
with obtaining a copy of your consumer report by telephone request.
To request a free copy of a report copy by mail:
If you would prefer to send your request by mail, Sterling will need your full legal
name, social security number, and date of birth along with your daytime telephone
number and return address.
Send your request to:
Sterling
ATTN: Consumer Reports
5750 West Oaks Blvd. Suite 100
Rocklin, CA 95765-3719