_________________________
A:
|
Contact your account manager at 888.889.5248 for assistance, or utilize the "Forgot Password" link just below the login area. |
_________________________
A:
|
Due to the sensitive nature of the information contained in your account we do not send account username or passwords through email. Please call your account manager at 888.889.5248 for assistance. |
_________________________
A:
|
Yes. Be suspicious of emails that include links to the Sterling login page: |
_________________________
A:
|
No. Do not respond to email requests for passwords, credit card numbers, or other sensitive data. Sterling and other legitimate companies will never request private data via email (or phone). If you need help with your password, contact your account manager at 888.889.5248 for assistance. |
_________________________
A:
|
- Use a unique password for each online account.
- Never reply to an email requesting your user name, password, or other sensitive information.
- Use a strong password that would be difficult to guess, even for someone who knows you well.
- Use a combination of uppercase and lowercase letters, numbers, and symbols.
- Never write your password down
- Never share your password with anyone—ever.
|
_________________________
A:
|
As a result of scheduled maintenance, our outbound email server's IP addresses have changed to the range of 68.232.128.0/19. In order to avoid “false positive” spam filtering of Sterling communications, please inform your IT staff of this change. |
_________________________
|